PRIVACY POLICY
1. Introduction
At Dark Snow Project (“we,” “us,” or “our”), privacy, data protection, and transparency are foundational to our operations. We are committed to safeguarding the personal data of our users and visitors in accordance with globally recognized data protection and privacy laws, including the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and the California Consumer Privacy Act (“CCPA”), as amended by the California Privacy Rights Act (CPRA). This Privacy Policy outlines the types of personal data we collect and process through our website located at darksnowproject.com (“Website”), the purposes and legal bases for such processing, your rights regarding your personal information, and how we protect it.
2. Scope of This Policy and Data Controller Role
This Privacy Policy applies to personal data collected through your use of darksnowproject.com, whether accessed via browser, mobile device, or other means. Dark Snow Project is the data controller responsible for deciding how and why your personal data is processed.
If you have any questions or concerns about our data practices or this Privacy Policy, please contact us at: [email protected].
3. Categories of Personal Data We Process
We may collect and process the following categories of personal data:
a. Usage Data
Usage Data includes data automatically collected when you access or interact with the Website. This may include browser type and version, operating system, referral source, IP address, time and date of access, session duration, pages viewed, and clickstream patterns.
b. Account Data
Account Data refers to information you provide when creating an account or registering for services, which may include your full name, postal address, email address, and telephone number.
c. Profile Data
Profile Data includes your preferences, interests, user-generated content, behavioral activity on our Website, purchase history, and interactions with darksnowproject.com over time.
d. Communication Data
Communication Data comprises records of your correspondence with us, including emails, helpdesk support, contact form submissions, and interactions through other forms of communication.
e. Technical Data
Technical Data involves details about the devices you use to access our Website, such as device model, operating system, browser specifications, language preferences, screen resolution, software and system configurations, and diagnostic data.
f. Transaction Data
Transaction Data includes information related to the transactions you perform on the Website, such as purchase and payment details, billing addresses, shipping/delivery information, and related communications.
g. Preference Data
Preference Data encompasses your marketing preferences, communication consents, and product or service interests gleaned from your Website interactions or account customizations.
4. Legal Bases for Processing
We process your personal data under the following legal bases, in compliance with GDPR and related laws:
– Contract Performance: Where processing is necessary to fulfill or enter into a contract with you, including providing products or services.
– Legitimate Interest: For purposes such as Website performance optimization, fraud prevention, and customer service, provided these do not override your fundamental rights and freedoms.
– Legal Obligation: Where we are required by law to process certain data, such as for legal compliance or tax obligations.
– Consent: Where you have provided explicit consent to specific data processing activities, such as receiving marketing communications. You may withdraw your consent at any time.
5. Your Rights Under Data Protection Laws
Subject to applicable law, you have the following rights regarding your personal data:
– Right of Access: You may request access to or a copy of the personal data we hold about you.
– Right to Rectification: You may request corrections to inaccurate or incomplete data.
– Right to Erasure: You may request that we delete your personal data, subject to legal or contractual obligations.
– Right to Restriction of Processing: You may object to or restrict how we process your data under certain conditions.
– Right to Data Portability: You may request transfer of your personal data to another service provider in a structured, commonly used format.
– Right to Object: You may object to data processing based on legitimate interests or direct marketing purposes.
To exercise your rights, please contact our team at [email protected]. We will respond to your request in accordance with applicable legal timelines.
6. Security Measures
We implement appropriate technical and organizational security measures to protect your personal data, including:
– End-to-end encryption of transmitted data
– Role-based access control to limit internal data access
– Routine data backups and incident response protocols
– Employee privacy training and confidentiality agreements
While no system can be guaranteed 100% secure, we continually evaluate and enhance our security practices in accordance with industry standards.
7. International Data Transfers
We may store or transfer your personal data outside the country in which it was collected, including to jurisdictions that may not provide equivalent levels of data protection. Where such transfers occur, we rely on Standard Contractual Clauses approved by the European Commission or other appropriate safeguards to ensure compliance with applicable data protection laws.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including:
– Usage & Technical Data: Up to 24 months for analytics and performance monitoring
– Account & Profile Data: For the duration of your account and up to 6 years after closure
– Communication Data: Up to 3 years for customer support and compliance
– Transaction Data: Up to 7 years for regulatory and audit purposes
– Preference Data: Until you withdraw consent or update your preferences
After expiry of the retention period, data is securely deleted or anonymized.
9. Cookie Policy
Our Website uses cookies and similar technologies to improve user experience and gather usage analytics. These may include:
– Essential Cookies: Necessary to operate the Website and provide core functionality.
– Functional Cookies: Enable personalization and remember your preferences.
– Analytics Cookies: Help us understand user interaction to improve service and performance.
– Performance Cookies: Monitor Website responsiveness and technical effectiveness.
See our separate Cookie Notice for more detailed information about cookie categories and providers used on darksnowproject.com.
10. Cookie Management & Compliance
Upon first visit to our Website, we display a cookie banner allowing you to manage your consent preferences in accordance with GDPR and CCPA requirements. Users may:
– Accept or reject specific types of cookies
– Use browser settings to block or delete cookies
– Withdraw previously granted consent at any time via our consent management tools
Under CCPA, California residents also have the right to opt out of the sale or “sharing” of personal information, where applicable.
11. Children’s Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children. If we learn that we have inadvertently processed personal data of a child under 13, we will take steps to promptly delete it unless legally required to retain it.
Parents or guardians who believe their child may have provided us with personal data may contact us at [email protected].
12. Policy Updates
We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technology. Material changes will be communicated through appropriate channels, such as Website notifications or direct contact when required. Continued use of darksnowproject.com following any policy update constitutes acceptance of those changes.
13. Contacting Us
If you have questions, concerns, or requests related to this Privacy Policy or your personal data, please email us at:
We are committed to addressing your inquiries fairly, transparently, and in a timely manner.
—
Dark Snow Project is committed to full compliance with privacy laws and best practices. For all privacy-related matters, you may reach out to us at [email protected].